Privacy Policy & Data Notice

1. Introduction & Statutory Scope

SparkInn Novice Solutions Pvt. Ltd. ("SparkInn", "we", "us", or "our") provides a multi-tenant business visibility platform enabling local shops, clinics, academies, and professional service providers across India to host business profile pages under our shared domain and utilize physical acrylic QR displays.

This Privacy Notice is published in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

2. Data Minimization & Customer QR Scanning

When a consumer or visitor scans an acrylic QR code:

• No personal identifiers (such as phone numbers, names, or email addresses) are captured or demanded.
• We only increment privacy-safe daily aggregate scan counters (total scans, device interaction timestamp).
• We do not place invasive cross-site tracking cookies on visitor devices.

3. Business Information Collected

When a business registers on SparkInn, we collect:

• Authorized representative name, email, and mobile number.
• Business legal and display name, category, and operating address.
• Public communication channels (WhatsApp number, website, official Google Review URL).
• Payment verification details handled securely via RBI-authorized payment aggregators (Razorpay). We never store raw debit or credit card details.

4. Google Business Profile & Anti-Review-Gating Stance

SparkInn strictly adheres to Google Business Profile policies and the Consumer Protection Act, 2019. We never:

• Filter, gate, or selectively hide negative customer reviews.
• Offer monetary incentives, discounts, or gifts in exchange for reviews.
• Fabricate synthetic or artificial reviews.

5. Data Principal Rights & Grievance Redressal

Under the DPDP Act 2023, registered Data Principals have the right to access, rectify, or request erasure of their personal data. For grievances, please contact our designated Grievance Officer: